UI/UX Designer with SenseData Group
Designed a unique visual interface for hotel customers to purchase snacks and drinks at the hotel's lobby convenient store using a dedicated kiosk iPads. Customers can either checkout items themselves using the self-checkout mode or hotel concierge can check out items using the hotel mode. Created series of wireframes, high fidelity mockups and functional prototypes. Then created the html and css version of the designs for the developers to implement the code. Designed and developed for a firm in Denver and is currently being used at numerous large hotel chains across the United States.
Hotel concierge or the customers can zoom in/out of the hotel lobby store layout using familiar iPad device gestures and find the products that the guests want to purchase. Add those items into the cart which is shown below with the total amount.
Hotel cashier user can open the menu bar to view a list of past purchases, purchases that need to be settled with their hotel accounting software, perform an inventory count, switch to guest mode for customers to checkout on their own, sign out, etc.
Switching between hotel lobby attendant/cashiers is a simple process . Tapping on the avatar and enter a simple 4 digit code.
User can settle all the past purchases not yet entered into your hotel accounting software. If a purchase was made by a guest, that information will automatically be listed for users to settle at the end of each shift.
If hotel concierge is busy with other customers, the self checkout mode on the iPad allows the customers to checkout themselves using card payments or charge to their final room bill.
Email address for receipts via email.